Quality

Quality, customer focus, service and customer satisfaction play an important role for Freiberg Instruments. Particularly with regard to our measuring devices on offer, which are hybrid products with a high ratio of service. For this reason we make sure our measuring devices are reliable and that we can offer our customers a dependable service during the whole product life cycle. Starting from flexible customised tool design up to full worldwide tool access and upgrade capability if required. For consulting, integration of advanced evaluation routines or remote maintenance.

Our innovation potential guarantees a sustainable increase in quality of our measuring devices and thereby ensures the future.

We understand quality not only as a single aim to offer our customers valuable measuring devices and services but also as a continuous improvement process which never ends. This requires a strong teamwork and being proactive. This is also expressed in our production and selling process.

From the start on our trained and motivated technology-team develops individual solutions as agreed upon with our customers, to place our measuring devices at a suitable place within the production process to achieve the optimum performance and cost efficiency.

The responsible project manager not only stays in contact with the customers but also coordinates and controls the internal processes. So customers always have a contact person.

To ensure this permanently and to improve ourselves, we place a lot of intention on training our employees.

25.09.12

27th PVSEC in Frankfurt (Germany)

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03.04.12

SiliconPV 2012 in Leuven (Belgium)

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16.03.12

SNEC 6th in Shanghai (China)

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